Partnership to allow enterprises to leverage Haptik’s Buyer Expertise Platform for amplified engagement, elevated conversions, and pleasant assist
Mumbai, India–(ANTARA/Enterprise Wire)- Jio Haptik Applied sciences Restricted (Haptik), one of many world’s largest conversational AI corporations and a subsidiary of Reliance Jio Platforms, at this time introduced a strategic partnership with Weefer Indonesia, a number one info know-how and providers firm specializing in enhancing buyer engagements in ASEAN. The partnership goals to supply customized buyer experiences, enhance agent efficiency, and decrease value overheads for companies.
Anila Rao, VP-APAC, Haptik stated, ”With the launch of our dialog associate program final quarter, our focus in APAC is to search for strategic companions who wish to elevate the client expertise for his or her purchasers. Weefer is a perfect associate for us with their expertise of working with a number of buyer expertise platforms.”
Haptik introduced in April this 12 months that it’s doubling down funding in APAC on the again of robust buyer progress and increasing its associate community with a number of home gamers to grasp the enterprise wants. With Weefer’s huge expertise out there, the partnership strives to assist companies automate buyer assist, ship uninterrupted and contextual experiences throughout each channel utilizing Haptik’s cutting-edge know-how.
Robert Liandro, CEO, Weefer stated, “We evaluated many AI Chatbot merchandise and selected to collaborate with Haptik as a result of Weefer believes Haptik is without doubt one of the finest AI Chatbot platforms out there. The partnership is in regards to the product and the workforce behind it. Furthermore, Weefer and Haptik share the identical values and imaginative and prescient that we are able to present the very best answer to our clients out there and increase our buyer’s enterprise consequence.”
About Haptik: Haptik, one of many world’s largest Conversational AI corporations, is part of the $65 billion Web conglomerate, Reliance Jio Platforms. Haptik clever digital assistants allow Fortune 500 manufacturers globally to reinforce buyer expertise whereas saving prices and rising income. Haptik’s main purchasers and companions embrace StarHub, MyRepublic, Zurich Insurance coverage, Disney+ Hotstar, JioMart, Whirlpool, and KFC amongst others.
About Weefer Indonesia: PT Weefer Indonesia is an info know-how and providers firm positioned in Indonesia. It focuses on serving to companies in digital transformation and supplies cloud-based techniques to enhance worker engagement and buyer engagement, worker productiveness with excellent collaboration instruments, and customized purposes.
Contacts
Supply: Jio Haptik Applied sciences Restricted