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You’d be forgiven for listening to the phrases “holistic medication” and instantly considering of an previous girl, draped in stone necklaces and singing chants over burning incense, however that’s not the thought at Bangkok Hospital’s new Expat Care Center.
“It means taking a look at our sufferers as an individual, and never simply the ailments they is perhaps coping with,” says Dr. Pojnicha Mekaroonkamol, Internist at Expat Care Middle, Bangkok Hospital. “The technical phrase is ‘biopsychosocial’. We maintain their bodily well being issues, but additionally take note of their feelings, psychological well being and even the social facet when it comes to their caretakers or understanding their relations.”
It’s a novel concept to many overseas expats, who’re accustomed to wandering into their native hospital for a quick dialog with a health care provider they’ve by no means met, getting a check or prescription, and leaving to by no means cross paths once more (if all goes nicely). However the concept of a holistic method to healthcare, an concept that traces its roots to American internist and psychiatrist George L. Engel within the Seventies, is gaining momentum among the many world’s premier healthcare amenities.
The newly shaped Expat Care Middle at Bangkok Worldwide Hospital is following on this wake, aiming to mix world-class main care (the expertise most of us are used to when going to the physician) alongside constructing sturdy doctor-patient relationships. It’s a particular boon for expatriates, says Dr. Pojnicha, who usually discover themselves far faraway from the emotional assist usually supplied by shut kin or household docs again dwelling.
The ability acts as a central hub of kinds, connecting sufferers with case managers (primarily stewards who guarantee a affected person’s expertise on the hospital is easy and seamless) and normal practitioners who kind a deep understanding of every affected person’s medical historical past and particular wants.
Photograph: Bangkok Hospital
A tradition of communication
With day-to-day caseloads of a median personal hospital, it’s almost not possible for even probably the most attentive docs to present all their sufferers the kind of consideration wanted for an operation just like the Expat Care Middle to operate. How can a health care provider be fairly anticipated to recollect a affected person on a private degree when their interplay occurred years in the past and is buried beneath tons of of different affected person notes?
“We have to create a tradition of handing over circumstances and enhancing the flexibility of communication amongst physicians,” says Dr. Asawin Puwatanasan, Assistant Hospital Director at Bangkok Worldwide Hospital. “It’s actually vital, and one thing we’ve lacked on this nation.”
The concept is to create a robust community of communication amongst physicians, a neighborhood of kinds, that balances the wants of sufferers with out burning out docs. When a member of the Expat Care Middle wants a pediatrist for his or her little one, or specialist to have a look at their aching knee, the community is in place to assist sufferers with no drop in care high quality. This tradition of shut communication, Dr. Asawin says, continues all through some 47 hospitals in BDMS’s Thailand community, and even overseas hospitals around the globe if sufferers get sick overseas — even on-staff interpreters within the occasion a overseas physician doesn’t communicate English.
Photograph: Bangkok Hospital
The lacking emotional and social components of well being care
This tradition of communication serves a key objective in a foreigner’s well being journey by offering a assist construction that many expats merely don’t have whereas residing aboard.
“If you find yourself a foreigner going to work overseas with totally different cultures, you don’t essentially have loads of relations round you possibly can flip to or ask questions when you have got an issue,” says Dr. Pojnicha. “We wish to make them really feel that we’re that contact level. For instance, I’m an grownup physician who treats adults, but when my sufferers have youngsters I can join them with pediatricians that I do know and belief, and assist coordinate issues.”
That is notably vital for individuals with complicated well being points or persistent issues that may require visits to varied docs over a very long time body. That is the place the power’s case managers come into play, serving to to make sure that the hospital’s multidisciplinary method yields the very best outcomes — nothing will get misplaced within the cracks, and sufferers don’t really feel like they’re alone.
Photograph: Bangkok Hospital
Preventative care on the forefront
One of many key methods doctor-patient relationship constructing and a tradition of communication between docs shines by way of is in one thing known as preventative care. There is no such thing as a approach to stop an individual from having ailments, however by way of a deep data of their sufferers, docs may help to identify these points nicely earlier than they turn out to be destabilizing — scanning for genetic precursors to most cancers or preventable circumstances like hypertension.
“It begins from annual check-ups and screenings, even if you find yourself wholesome,” says Dr. Pojnicha. “This helps docs see when you’ve got any points that is perhaps hidden and schedule comply with ups whereas discussing different belongings you would possibly want.”
“Preventative medication contains providers from docs, healthcare professionals like dieticians, phycologists and even physiotherapists and occupational therapists,” provides Dr. Asawin. “It’s about minimizing the prospect of contracting ailments.”
The complete-range of providers on the Expat Care Middle
- Major care and household medication.
- One-stop care service for consolation and comfort.
- A variety of medical specialties and subspecialties to deal with comorbidities in parallel to the primary situation.
- Affected person-centric method to assist with understanding and emotional assist.
- Multi-language assist and translation providers supplied free-of-charge.
- Third-party payer providers sufferers with insurance coverage, company or authorities protection.
- Campus orientation and normal enquiries dealt with earlier than, throughout and after visits (together with medical doc requests, visa help, close by lodging).
For extra info, contact the middle through 02-310-3254 or expatcenter@bangkokhospital.com.
https://www.bangkokhospital.com/en/expat
Expat Care Middle, 2nd ground, Bangkok Worldwide Hospital. Open Mon-Sat, 8am-4pm.
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