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“This prohibition could be very very important as a result of it ought to have turn into the default conduct of economic companies suppliers,” deputy commissioner for client training and safety at OJK, Sarjito, stated throughout a web-based media briefing, accessed from right here on Friday.
The regulation (Quantity 6/POJK.07/2022) stipulates client and group safety within the monetary companies sector.
It prohibits the sharing of client information or private data with different events, he knowledgeable.
Service suppliers may not drive or coerce shoppers into agreeing to share their private information or data as a pre-condition for utilizing services.
They’ve additionally been barred from utilizing information or private data of potential shoppers whose registration has been rejected by the enterprise actors.
“This usually occurs. There are individuals who usually complain to us, (saying) that they issued an software for one thing and bought rejected, but their information is all over the place. That ought to not occur. By no means do one thing like this,” Sarjito warned.
The regulation additionally forbids monetary companies suppliers from utilizing information and private data of potential shoppers who withdraw functions for the usage of their services, he added.
Associated information: OJK points new regulation to bolster client safety
They usually can’t use the info of shoppers who’ve terminated the product and repair settlement.
He defined that these prohibitions wouldn’t be imposed within the occasion that buyers give their consent, or it’s required or stipulated by the legal guidelines and rules.
“Nonetheless, client approval (should not be) the results of coercion as has been prohibited by the regulation,” he stated.
In case a service supplier violates both the regulation on client information distribution or different guidelines laid down within the regulation issued by the Monetary Companies Authority (Quantity 6/POJK.07/2022), OJK wouldn’t hesitate to impose administrative sanctions by revoking its enterprise license.Â
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