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Throughout August, my Virgin.web electronic mail account, which has been my mainstay for the reason that 1990s, all of the sudden turned inaccessible – my consumertitle and password have been merely not recognised. It is successfully frozen, and I can not ship, obtain or entry my emails.
Lengthy calls to Virgin Media’s distant customer support have proved ineffective. It is a catastrophe for me.
NG, Gloucestershire
I obtained a number of emails from pissed off Virgin clients complaining about their disappeared emails this week. I’ve despatched your case to Virgin, which is seeking to resolve your drawback.
Nonetheless, the rationale for elevating that is to recommend to readers who’re nonetheless utilizing an outdated electronic mail account that got here with their BT Web, TalkTalk or Virgin bundle that it’s time to maneuver on. Numerous points crop up with these accounts, and in the event that they do, it may be a catastrophe.
Gmail and Outlook are way more dependable (different choices can be found) and extra future-proof.
Set one up and get all future emails forwarded to that account.
As you reply out of your new handle, your contacts will transition over.
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