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The house owners of a resort close to Khao Yai Nationwide Park’s emotions have been so harm by a visitor deeming it “6/10” that they’ve threatened to sue her for THB3 million (US$90,000) if she doesn’t take it down and publicly apologize.
Lawyer Sittra Biabungkerd this morning posted on social media that his shopper, a lady recognized solely as Khing, realized she was being sued in a letter despatched by the resort, which he didn’t identify, after she left destructive suggestions on well-liked reserving web site Agoda.
“Khing was informed by the resort to delete the evaluate remark instantly, or else she should pay the resort THB50,000 per day in compensation and THB3 million for the damages,” Stitra wrote. “Plus, the resort requested her to publish an apology within the newspaper for seven days in a row.”
Sittra heads a shopper authorized advocacy group referred to as the Individuals’s Lawyer Crew Basis.
He posted a photograph of the letter despatched by the resort – with the names of his shopper and the resort censored. Enterprising netizens nonetheless found Khing’s exact review cached online for the Ozone Lodge Khaoyai.
Months after staying in a Deluxe Room on the resort, Khing left her evaluate Dec. 19 beneath the heading “Too costly.”
“The room didn’t look new as marketed. I couldn’t name the reception from my room, so I needed to stroll down on my own. Not clear. Evening-shift staffers weren’t so useful, however some have been welcoming,” she wrote.
Her combined evaluate continued with a comparability with different resorts within the space:
“The room’s view was simply okay – it’s good to see mountains and greenery, but it surely’s not as open because the Labaris or Toscana.”
As of Friday morning, the evaluate had vanished from Agoda, however Sitra mentioned his shopper didn’t delete it.
Within the archived copy, the lodge initially left a a lot milder, boilerplate response on Dec. 20.
“Expensive Khun Surangkana, the lodge thanks you for taking your time to evaluate the lodge. […] We’ll heed your recommendation to enhance and develop, and we sincerely hope to serve you once more. Thanks,” it learn.
Defamation is a prison act in Thailand, and the reality or truthful criticism are usually not absolute defenses. The regulation is usually used as a cudgel to quash criticism.
In November 2020, TripAdvisor connected a warning to the web page for Koh Chang’s Sea View Resort after it went after American expat trainer Wesley Barnes over a destructive evaluate. Barnes spent a number of days in jail and was pressured to publicly apologize for the dangerous evaluate.
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