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The Revenue Tax division on Tuesday directed vendor Infosys to handle contemporary technical glitches on the tax division’s e-filing portal. “Difficulty referring to the search performance of the e-filing web site has come to our discover. The Revenue Tax Division is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they’re resolving the difficulty on precedence. @SalilParekh,” the division tweeted.
No taxpayer knowledge has been breached, a finance ministry spokesperson stated. Taxpayers and consultants have been complaining concerning the new e-filing portal because it was launched in June 2021. With technical issues affecting taxpayer providers eight days after the launch of the brand new revenue tax e-filing portal in June 2021, senior finance ministry officers held an interactive assembly with Infosys officers on the glitches. However, the glitches endured for an extended.
“The Finance Minister demanded that the problems confronted by taxpayers on present functionalities of the portal ought to be resolved by the workforce by fifteenth September 2021 in order that taxpayers and professionals can work seamlessly on the portal,” the finance ministry had stated in a press release on August 23, 2021.
On Could 17, 2022, Infosys, which additionally manages the products and repair tax community (GSTN), was requested to repair issues within the portal on the earliest. In 2015, Infosys was awarded a Rs 1,380 crore contract to construct and preserve the GSTN. Infosys can be the seller for MCA21 of company affairs ministry—the portal has additionally been stricken by technical glitches now and again.
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